CUSTOMER CARE
Terms and Conditions
Store operator
This store is operated by blyssward, 36 Rue De L’Alcazar, 59800 Lille, France. Customer service: [email protected].
Products and prices
Prices are shown in USD. Product pages describe materials, dimensions, options and care. Styling accessories and tea ware are not included unless expressly listed. Screen settings may affect how colors appear. Any applicable shipping and tax amounts are shown at checkout before payment authorization.
Payment authorization
By submitting a payment through an available payment service, you authorize the charge for the amount shown at checkout using your selected payment method. Payments are subject to the payment service’s authorization and processing result.
Orders
Provide accurate contact and address information. A cart or a submitted payment request alone does not confirm acceptance of an order. Order acceptance and fulfillment are communicated through the applicable order confirmation process. If you need help with an order or a requested change, contact us so we can review its status.
Delivery
Our Shipping Policy describes delivery regions, free standard shipping, business-day processing and estimated transit times. Delivery estimates are not guarantees.
Returns and refunds
Our Return & Refund Policy sets out the 30-day request window, return conditions, shipping responsibilities and refund process. Nothing in these terms limits rights that apply under relevant law.
Contact
For product, payment, delivery or return questions, email [email protected].